Frequently Asked Questions
Everything you need to know about powering your lifestyle.
How long does shipping take for my Pulse Charge order?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location but generally range from 7-14 business days.
Are your charging cables and power banks compatible with fast charging?
Yes, all Pulse Charge products are engineered with the latest PD (Power Delivery) and QC 3.0 technology to ensure your devices charge at their maximum supported speeds.
What is your return policy for electronic accessories?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do Pulse Charge products come with a warranty?
Every Pulse Charge product includes a 12-month limited warranty that covers any manufacturing defects or technical malfunctions under normal use.
Is it safe to leave my device plugged into a Pulse Charge station overnight?
Absolutely. Our chargers feature integrated smart chips that prevent overcharging, overheating, and short-circuiting to protect your battery's long-term health.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.