Returns & Exchanges
At Pulse Charge, we prioritize your satisfaction with our high-performance electronics. If you are not completely satisfied with your purchase, you can return your items within 30 days for a full refund or exchange.
Initiate Your Request
Log into your Pulse Charge account and navigate to your order history to select the items you wish to return and receive a unique Return Authorization number.
Prepare the Package
Securely pack the electronics in their original packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our technicians inspect the returned hardware, we will process your refund or ship your replacement within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing